Atlas Guarantee
Your map is guaranteed for life.
Every map with the Atlas Guarantee is made to order in the USA and covered from the day it arrives for as long as it hangs on your wall. If it shows up damaged, we reprint it. If a defect shows up in 20 years, we reprint it then too.
- Printed in the USA
- 140,000+ maps sold
- Free shipping to the lower 48
Why we can promise a lifetime
And the map itself is the most accurate world map available. It's drawn on Equal Earth, the projection the UN General Assembly voted 164 to 1 to recommend in September 2026, with every US state and Canadian province marked.
Arrives perfect
If your map arrives damaged, misprinted or isn't the map you ordered, we'll print a new one and ship it free. Email info@landmassgoods.com within 14 days of delivery with your order number and photos of the map and the box, and keep the box until we reply.
Printed right
Personalized maps are made only for you, so we check them with you first. We email a proof of your names and label, and nothing gets printed until you approve it. If the finished map doesn't match your proof, the reprint is on us. Once you approve, a personalized map can't be returned or exchanged.
30-day returns
Changed your mind? Return any unused map within 30 days of delivery and we'll refund your original payment once it's back with us. Email your order number to info@landmassgoods.com for the return instructions. Return shipping is on you. Personalized maps can't be returned after you approve the proof.
Lifetime
We guarantee the print, the canvas and its wood bars, the foam board, the frame and the hanging hardware against defects for as long as you own your map. Send us a photo of the problem and we'll reprint or replace it free. It covers normal indoor use. The few things it doesn't cover are listed below.
Covered
Every map with the Atlas Guarantee badge on its product page, in every style.
Not covered
Our other maps, which come with our standard 30-day returns.
The fine print
What the lifetime covers
Defects in materials or workmanship in the print, the canvas and its wood bars, the foam board, the frame and the hanging hardware, with normal indoor use, for as long as the original buyer owns the map.
What it doesn't cover
- Fading from direct sunlight or strong UV light
- Moisture and humidity, such as bathrooms, outdoor spaces or damp walls
- Accidents after delivery, like a drop, a move or cleaning with water or chemicals
- Pin holes and wear from pins
- A map that has been cut, painted, reframed, remounted or repaired by someone else
Shipping damage
Send photos of the map and the box within 14 days of delivery, and keep the box until we reply.
Personalized maps
We email you a proof of your names before we print. Once you approve it, your map can't be returned or exchanged. If the printed map doesn't match the proof you approved, we reprint it free.
Returns
Unused maps can be returned within 30 days of delivery. Email info@landmassgoods.com with your order number and we'll send you the return instructions. Return shipping is on you, and we refund your original payment once the map is back with us.
What you get
A reprint of the same map, or the closest one we sell if yours is no longer made. Lifetime claims get a reprint, not a refund.
Who it covers
The original buyer, with the order number.
How to use the Atlas Guarantee
- Email info@landmassgoods.com with your order number.
- Tell us what happened and attach a photo of the map, plus the box if it arrived damaged.
- We reply within 2 business days and ship your reprint free.
FAQ
Will my map fade?
Not indoors out of direct sun. Canvas maps are made from materials built to last over 100 years, and paper maps use pigment inks. Strong direct sunlight fades any print, so keep your map out of it.
What if it arrives damaged?
Email us photos within 14 days and we'll send a new one free.
Can I return a personalized map?
Not once you've approved your proof. If we print it wrong, we reprint it free.
Do pins come with the map?
Pins aren't included right now, but you can easily get a batch of your favorite style pins for under $10.
Collect your story
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